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Knowledge base
Autoline
Purchase Ledger
26
What do the Purchase Leger (PL) document statuses mean?
How to reinstate a paid invoice in Purchase Ledger
How to reprint a sundry order (PL)
PL transactions outstanding items (retrospective) report does not reconcile to the PL control account
How to roll Purchase Ledger (PL) into next month
View all 26
Vehicle Stockbooks
45
Re-linking VSB record to CRM Vehicle
How do I recover a failed vehicle
VSB : Converting New cars to Demo’s/Used cars
Why I am unable to print credit note for a vehicle sales?
How to credit a purchase batch line without creating a new line.
View all 45
Purchase Control
9
How to check if a sublet order has been verified
How to Switch Supplier Accounts within Purchase Control
How to reverse Purchase Invoices that have been verified in error within Purchase Control
Definition of the State and Status codes in Purchase Control
How to reprint a parts stock purchase order
View all 9
Nominal Ledger
32
How do I unlock a Bank Account?
How to add extra text to a journal
"Unable to lock module" display error when trying to advance the Nominal Ledger
Unable to lock module - NL Period End
Authorize feature in Accounting modules [i32]
View all 32
Sales Ledger
26
Posting receipts using an invoice (or document) number
Why do I get the message NL account is not a balance sheet account when creating a new Sales Ledger (SL) account
How do I change what is reported in the Misc ref field on a Sales Ledger account
How to roll Sales Ledger (Debtors) into next month
SL Generate Invoices - Credit link to Invoice
View all 26
Manufacturing Systems
59
Kia National Parts Locator Upload
How to Map Fluid codes (Service Menu Pricing)
MS VW Automated PC Verification from Advice Notes
How to Map Manufacturer Oil codes
How to resubmit a BMW Warranty Claim
View all 59
Stock Management
11
Removing a Part from a Purchase Control Order
How to remove parts on unsaved WIPS
SM Stock price has not updated after MS price file
How to correct the Average Cost or Quantity from a Receipting error
Re-order Categories
View all 11
CRM
45
How to merge duplicate Vehicle records?
How to merge duplicate Customer records?
How to merge duplicate Company records?
How do I give a user access to impersonate other users in CRM
How to link partner records in CRM?
View all 45
Vehicle Tracking
16
VT How to process an inter dealer transfer
Moving to free stock if bike or vehicle not invoiced out.
Moving from Port arrival to Free stock (VT)
How to remove a vehicle or bike off a shipment (VT)
VT Voiding / Crediting a sales invoice
View all 16
Showroom CRM
16
Showroom stock vehicle search by location
Why can't I find a stocked vehicle through Showroom Search?
How to unaccept a showroom quote
Showroom Trade in is not showing on VOSA or reducing cost
SR : Fleet discounts on VOSA for Personal and Company fleet vehicles
View all 16
Work Shop Loading
20
How to setup a Workshop loading touch screen icon
How to resolve the error: Unable to clock resource record
Creating a New Technician
Can’t find WIP on clocking screen
Setting Technician Availability New Calendar
View all 20
Franchise Data
8
How to update the average fuel consumption on a variant
DD : CS Development to the import program for Franchise Data to Include additional fields
Adding Dealer Fitted Accessories to Franchise Data
How do I amend a delivery charge in Franchise Data
How to check if a model is current
View all 8
System Utilities
10
How to Add and Amend your Desktop Icons
How to create an export definition to a csv file?
How to change your password
How to change Interface Preferences?
How to change my Default Printer?
View all 10
Customer Forms
4
Franchise Data Update Form
New User Form
User Requirement Document (URD)
Report Requirement Definition (RRD)
Other
10
How to create shortcut to a menu option or report
How to print a report to your clipboard
Contacting support from Autoline
Highlighting editable fields
BMW Server Migration
View all 10
Management Accounts
2
How to import budgets
Editing Budgets
Asset Register
7
How to preview or run monthly fixed asset depreciation
How to Re-instate an Asset
Splitting Depreciation Between Cost Centres
How to add a new Fixed Asset location
[Autoline] Deleting Asset Register
View all 7
Stock Checking
2
Stock Checking
Stock Check Procedure - Full and Perpetual
IMS Warranty
5
[Autoline] How to remove IMS warranty claims attachment
[Autoline] Updating Causal Code of a claim
Labour and Parts price wrongly calculated - PWA Incorrect
Error - You no longer have the claim locked. The changes will not be saved!
How to edit and add new Cause Codes
Parts and Service
74
[Autoline] : Technicians not showing any values in Technician Efficiency Report
[Autoline] Allocation of VSB requests to existing WIP
[Autoline] How to apply Insurance Contribution / Insurance Excess or Goodwill
[Autoline] How to search for a sublet
[Autoline] Isuzu Utes (NZ) Service Recall Campaign
View all 74
Daily Rentals
2
[Autoline] How to Credit Rental Agreement
Maintenance work on a Rental
Systime General
Customer Portal
1
Customer Portal
Autoline Updates
Updates
10
Autoline iteration 32 update
Installing Kclient - Update Versions
Newsletters & Autoline Updates
Autoline Updates
Refund Deposit - Error attached to vehicle
View all 10
Help Desk Software
by Freshdesk
