Parts and Service

[Autoline] : Technicians not showing any values in Technician Efficiency Report
If multiple technicians have clocked to a WIP the Technician Efficiency Report will not show any values in the drill down unless the technician has a cost a...
Wed, 2 Feb, 2022 at 9:41 AM
[Autoline] Allocation of VSB requests to existing WIP
It is now possible to add VSB lines pushed to POS to an existing WIP, allocated to either internal or external customers. The standard Other jobs exist form...
Tue, 23 Nov, 2021 at 11:39 AM
[Autoline] How to apply Insurance Contribution / Insurance Excess or Goodwill
The following section covers the raising of invoices for insurance companies and the elements of insurance excess and goodwill (betterment) . The follow...
Wed, 26 Jan, 2022 at 4:17 PM
[Autoline] Isuzu Utes (NZ) Service Recall Campaign
Import the Recall Campaign The Isuzu Recall Campaign is sent directly by manufacturer to the customers.  It arrives as an Excel file that needs to be im...
Tue, 3 May, 2022 at 11:28 AM
[Autoline] Smart Trade / Get Genuine Customer Set-up
Smart Trade Customer Setup Most of our customers using Autoline are going to be involved in the Smart Trade rewards program. A report can be run by the ...
Fri, 27 May, 2022 at 2:16 PM
[Autoline] Workshop Loading : WIP Unable to amend Labour line from "L" to "C"
This is due to the technician clocking off the WIP with a reason of Awaiting Labour. If they have completed the work they should clock of as Completed. T...
Wed, 2 Feb, 2022 at 9:59 AM
Accessing a locked WIP in display mode
If a WIP is locked by another user the following screen advising which user has the WIP locked along with a "Display Only" button will appear.  Ta...
Wed, 13 Apr, 2022 at 9:52 AM
Creating labour rates
How to create or update labour rates. The labour rates are setup in Point of sale > Miscellaneous options > Labour rates. When you enter, the scree...
Wed, 11 Aug, 2021 at 7:03 AM
Daybook Printing Automation - POS
Real-time sales data for parts and service departments   Invoices created by your parts or service departments can be be posted to your General Ledger in ...
Tue, 12 Jul, 2022 at 11:51 AM
Edit Customer Details
Some multi-site companies may have a requirement for customers with a debtor’s account to have different discounts for parts and/or labour in the different...
Tue, 10 Aug, 2021 at 6:22 PM