Parts and Service

[Autoline] : Technicians not showing any values in Technician Efficiency Report
If multiple technicians have clocked to a WIP the Technician Efficiency Report will not show any values in the drill down unless the technician has a cost a...
Wed, 2 Feb, 2022 at 9:41 AM
[Autoline] Allocation of VSB requests to existing WIP
It is now possible to add VSB lines pushed to POS to an existing WIP, allocated to either internal or external customers. The standard Other jobs exist form...
Tue, 23 Nov, 2021 at 11:39 AM
[Autoline] How to apply Insurance Contribution / Insurance Excess or Goodwill
The following section covers the raising of invoices for insurance companies and the elements of insurance excess and goodwill (betterment) . The follow...
Wed, 26 Jan, 2022 at 4:17 PM
[Autoline] How to search for a sublet
Go to POS > Reports & Enquiries > Frequently Used Report or Run Report Generator and open A15 Sublet Search Report Enter the Order Number,...
Thu, 14 Sep, 2023 at 12:43 PM
[Autoline] Isuzu Utes (NZ) Service Recall Campaign
Import the Recall Campaign The Isuzu Recall Campaign file is loaded daily by the manufacturer to an FTP site.  There is a program in Autoline that can i...
Wed, 15 Feb, 2023 at 11:33 AM
[Autoline] Multiple Service History Codes
When invoicing out a service job, you can now record multiple (maximum of 3) service history codes if required on larger jobs. The service codes...
Wed, 13 Sep, 2023 at 11:43 AM
[Autoline] Parameter to update Bin Location for Parts at R status
There is a change in IT32 where if the part is at status R or previous status was R then it doesn't read the bin location off the SM stock record.  This...
Wed, 13 Sep, 2023 at 11:08 AM
[Autoline] Smart Trade / Get Genuine Customer Set-up (old)
Smart Trade Customer Setup Most of our customers using Autoline are going to be involved in the Smart Trade rewards program. A report can be run by the ...
Fri, 20 Oct, 2023 at 11:58 AM
[Autoline] Workshop Loading : WIP Unable to amend Labour line from "L" to "C"
This is due to the technician clocking off the WIP with a reason of Awaiting Labour. If they have completed the work they should clock of as Completed. T...
Wed, 2 Feb, 2022 at 9:59 AM
Accessing a locked WIP in display mode
If a WIP is locked by another user the following screen advising which user has the WIP locked along with a "Display Only" button will appear.  Ta...
Tue, 30 May, 2023 at 3:27 PM