Parts and Service

Sublet (Outwork Purchase Order)
With many jobs a need may arise to refer to an external supplier.  The ability to create and print orders for outside contractors is a standard facility wit...
Mon, 15 Jul, 2024 at 3:37 PM
Taking Deposit in Point of Sale and Allocating Held Deposit
It is possible to take a deposit payment in advance for customer orders using the Point of Sale system. In the Parts Department, because of the problems c...
Wed, 11 Aug, 2021 at 7:06 AM
Technician Prompt When Printing Requisition
When printing requisition, the system prompts the user to select technician. This can be turned off in POS Parameters > Flag-Priorities by se...
Thu, 3 Oct, 2024 at 12:32 PM
Update vehicle mileage when invoicing
If a vehicles mileage has been recorded incorrectly and is higher than the actual mileage, this can cause an issue when trying to invoice a workshop job. ...
Tue, 10 Aug, 2021 at 6:01 PM
Using and editing the Collect/Deliver Function in POS
The KB will detail how to create, amend and delete collect/delivery bookings as well as how to review existing bookings and set company capacity for booking...
Tue, 22 Mar, 2022 at 2:20 PM
Vehicle Colour added to Description in WIP screen (SAS-6576)
Enhancement SAS-6576 now gives the option for vehicle colour to be displayed together with the vehicle description in WIP screen. This new functionality&a...
Tue, 10 Aug, 2021 at 6:14 PM
What do the Action codes mean on WIP history?
The single character codes in the action column denote the document type. Document types: A: Allocation C: Credit E: Estimate I: Invoice H: Held J: ...
Tue, 26 Oct, 2021 at 12:24 PM
WIP Attachment
Click Links > WIP Attachments Right-click on the header. Click Upload New. Select Either CRM and WIP or WIP Only Select the file ...
Tue, 12 Aug, 2025 at 3:16 PM
Withheld Daybooks Report
Now that Point of Sale daybooks are printed as the invoice is produced there may be occasions when an extra report is printed because a transaction has not ...
Wed, 8 Oct, 2025 at 2:53 PM
WL / SO WIP xxxxx, tech clocked off but still showing as a status W
You will be unable to invoice a labor line if the status is still at "W" 1. Load the WIP and click on the Labour line that is at "W" s...
Tue, 10 Aug, 2021 at 5:49 PM