Parts and Service

Emailing from Parts and Service
Two ways to email documents from Parts and Service WIPS 1) After taking the Action button,  Take Print, then Email Deselect the Print option...
Tue, 12 Jul, 2022 at 11:43 AM
How can Point of Sale override the estimated cost entered in a specification line in VSB
Why is the user getting the message estimate exceeds summary when invoicing to VSB How can Point of Sale override the estimated cost entered in a specif...
Tue, 10 Aug, 2021 at 5:56 PM
How do I credit a WIP when the original WIP has dropped off the system
Do you need to credit a WIP and it is no longer available on the system? Follow the steps below To credit a WIP that has dropped off the system: Select P...
Sat, 14 Aug, 2021 at 9:33 AM
How do I delete a sublet on a WIP that is yet to be received
In the event that a sublet needs to be deleted or created in error, the following steps can be taken From Master menu select Point of s...
Tue, 10 Aug, 2021 at 6:05 PM
How to change the Order Status on a Parts Line in a Wip
There are three places within a wip to change the order status of a parts line 1. Right click on the status you want to change and select from the drop-do...
Tue, 10 Aug, 2021 at 6:07 PM
How to check what selling price to use for parts in POS
This shows how discount maps and tables are used to determine which price to use when loading a part number in POS. In the screenshot below, the selling p...
Tue, 10 Aug, 2021 at 6:13 PM
How to clear a part stuck at B status?
Parts that are at “B” (backsplit) status is a valid status. B status (backsplit) shows that a part has been partially received. A WIP line will ...
Tue, 10 Aug, 2021 at 6:20 PM
How to copy REGO and VIN from Point of Sales Screen
Do you need to copy the REGO and VIN quickly to be used in other application? When you go into Point of Sales Screen, you can quickly copy the REGO and VI...
Tue, 10 Aug, 2021 at 6:02 PM
How to create a new Point of Sale terminal
If you have a new PC and are unable to print a Point of Sale invoice to the relevant printer OR have limited functionality in POS you should check if the t...
Tue, 10 Aug, 2021 at 6:06 PM
How to refund payment in Point of Sale
Refunding payment in different scenarios There is no functionality in POS to refund payment.  This is done by adding a negative payment on the WI...
Wed, 11 Aug, 2021 at 7:08 AM