Parts and Service

How to check what selling price to use for parts in POS
This shows how discount maps and tables are used to determine which price to use when loading a part number in POS. In the screenshot below, the selling p...
Wed, 18 Oct, 2023 at 4:30 PM
How to clear a part stuck at B status?
Parts that are at “B” (backsplit) status is a valid status. B status (backsplit) shows that a part has been partially received. A WIP line will be at &qu...
Wed, 14 Feb, 2024 at 1:35 PM
How to copy REGO and VIN from Point of Sales Screen
Do you need to copy the REGO and VIN quickly to be used in other application? When you go into Point of Sales Screen, you can quickly copy the REGO and VI...
Tue, 10 Aug, 2021 at 6:02 PM
How to create a new Point of Sale terminal
If you have a new PC and are unable to print a Point of Sale invoice to the relevant printer OR have limited functionality in POS you should check if the t...
Tue, 10 Aug, 2021 at 6:06 PM
How to refund payment in Point of Sale
Refunding payment in different scenarios There is no functionality in POS to refund payment.  This is done by adding a negative payment on the WI...
Wed, 11 Aug, 2021 at 7:08 AM
How to resolve "Tags Don't Reconcile" error
Tag's Don't Reconcile error occurs when the link between VSB and Wip is broken in the background for the lines pushed from VSB. If you receive a...
Tue, 10 Aug, 2021 at 5:51 PM
How to resubmit a BMW Parts Stock Order
Warning there are a large number of confirmations required When the resubmit is successful the Transfer reference will be updated with today's date &am...
Tue, 18 Apr, 2023 at 5:34 PM
How to Return a part into Stock
There are times when a part that was issued out needs to be returned to stock. There are different ways of returning a part into stock depending on the st...
Tue, 10 Aug, 2021 at 6:17 PM
How to set Default User Reports within Point-of-Sale
Within the Point-of-Sale screen, Users can access the 'Reports' drop-down from the top of the session to select from up to five pre-defined reports...
Tue, 10 Aug, 2021 at 6:19 PM
How to unlock a locked WIP
When a WIP is opened in the point-of-sale, the following prompt appears, indicating that the WIP is being accessed by another user "WIP Locked by User...
Tue, 10 Aug, 2021 at 5:55 PM