Do you need to credit a WIP and it is no longer available on the system? Follow the steps below
To credit a WIP that has dropped off the system:
- Select Point of Sale from the Main menu
- Select Point of Sale
- Enter Operator details.
For a Parts WIP:
Change the account to be the account that was invoiced to originally. Add the relevant parts with a negative quantity and invoice. This will create a negative invoice which is the same as a credit.
For a Service WIP
Click on Customer drop down box and enter Registration of vehicle that was on the original WIP. Any parts that were invoiced off add as a negative quantity as above. Add new labour lines mirroring what was invoiced originally but with negative time allowed and negative time taken. This will create a negative invoice which is the same as a credit.