Parts and Service
Refunding payment in different scenarios There is no functionality in POS to refund payment. This is done by adding a negative payment on the WI...
Wed, 11 Aug, 2021 at 7:08 AM
Tag's Don't Reconcile error occurs when the link between VSB and Wip is broken in the background for the lines pushed from VSB. If you receive a...
Wed, 5 Jun, 2024 at 12:47 PM
Warning there are a large number of confirmations required When the resubmit is successful the Transfer reference will be updated with today's date &am...
Tue, 18 Apr, 2023 at 5:34 PM
There are times when a part that was issued out needs to be returned to stock. There are different ways of returning a part into stock depending on the st...
Tue, 10 Aug, 2021 at 6:17 PM
Within the Point-of-Sale screen, Users can access the 'Reports' drop-down from the top of the session to select from up to five pre-defined reports...
Tue, 10 Aug, 2021 at 6:19 PM
When a WIP is opened in the point-of-sale, the following prompt appears, indicating that the WIP is being accessed by another user "WIP Locked by User...
Tue, 10 Aug, 2021 at 5:55 PM
WIP retentions: The number of days that WIPs should be retained in Point-of-Sale data files from the date of the last update. There are four fields, one for...
Wed, 1 May, 2024 at 3:59 PM
Before invoicing a Parts or Service WIP, ensure that the correct SL account is loaded on the WIP. The labour line status must be C (Complete). The p...
Wed, 17 Jul, 2024 at 1:05 PM
Open the WIP Click on the Action (Print) icon Click on the Requisition button Select the technician who requ...
Tue, 16 Jul, 2024 at 3:32 PM
With the Point of Sale screen, select the Load button from the toolbar menu. The Workshop Launch Control screen will be displayed. Select Load...
Tue, 16 Jul, 2024 at 4:10 PM