Import the Recall Campaign
The Isuzu Recall Campaign file is loaded daily by the manufacturer to an FTP site. There is a program in Autoline that can import the file directly to this FTP site. It can be added to Timed Ops to run automatically daily.
*** NOTE: For Systime consultant, FTP details of where to download the files can be found in the separate internal KB article for Isuzu NZ Recall Campaign. Refer to internal documentation or SAS-7569 for more details.
To run manually, from the menu option
Manufacturer systems/Isuzu > Recall Campaign Menu > Import service recall file
Choose a POS company if presented with a list.
Click Import.
Converting the Campaign File
Once Import is complete, click Convert to convert the imported files into Autoline files.
Loading Recall Campaign in POS
Load a vehicle on a blank WIP. If a campaign exists for its VIN, a message will show to inform user that there is an outstanding recall campaign for this vehicle.
Tick the Load column then click Load. The Recall line will load on the WIP.
Change the status of the Recall to In Progress after saving the WIP.
The WIP number and Date in the Campaign file will be updated.
Once invoiced, change the status to Complete.
This will change the status of the Recall Campaign to Complete
