When creating the calendar for the following year, it is essential to setup the Resource Availability

Resource availability

The technician availability is setup in Workshop loadingResource Availability.

Select the technician from the drop down list and click on Open.

In the Edit section to the right, click in Shift selection. From the drop down, select the appropriate shift. The current day has a black border around the cell. Right click from the date the technician should be available to clock on and select rest of year.

If you use teams, then repeat this process by selecting the Team selection radio button and adding the appropriate team.

Click on Save at the top of the screen once finished.

These steps need to be performed for each technician in the company.