Once a vehicle has been invoiced, but has not yet progressed beyond a defined progress, the invoice may be “Voided”. This is controlled by a system parameter which defines the Progress up to which an invoice may be voided.
The process to “Void” an invoice is actioned from within the Vehicle record.
Display the vehicle from within the Vehicle Tracking Availability grid. The “Void” button is activated within the header menu.
By selecting “Void” the following window displays the number and date of the last invoice. You must insert a reason to continue:
The Vehicle is now listed for Crediting in the Sales Invoice and Credit Note program