IMS Warranty
To remove attachment from IMS warranty claims: 1. Open the claim. 2. Click Options. 3. Select Attach files and documents 4. Right-click t...
Wed, 9 Mar, 2022 at 12:46 PM
There are occasions when the Causal Code needs to be updated. If the claim is in Awaiting Dealer Correction, the causal code can be changed by clicki...
Fri, 18 Mar, 2022 at 11:07 AM
There are instances where at ADL Peugeot and Citroen Labout value and Parts prices are wrongly calculated 1. Claim will show wrong labour price 2....
Wed, 12 Jul, 2023 at 5:39 PM
When a Dealer on the Web portal sees this error It indicates that the lock they have on the claim has been overridden by a User in Autoline and the...
Mon, 21 Aug, 2023 at 9:33 AM
To add new cause code, go to Warranty module. Select the company. Go to Miscellaneous Options > Warranty Technical codes > Technical Codes Maintenance...
Tue, 12 Sep, 2023 at 3:41 PM