Systime Support

Depending on setup, it is possible that certain departments will be responsible for any contacts created Select CRM  Select My Desktop...

If you are unable to edit the registration number of a vehicle in CRM, you should check that this vehicle does not exist in Vehicle stockbooks Load the v...

This could occur if a loan vehicle has been marked as retired while previous bookings have not been completed. Select CRM Select Repo...

To create a Vehicle record, access CRM module and click the Vehicle icon. The ellipsis button should be selected to search the database to see if a vehicle...

To complete a demo booking, you must check whether the vehicle has been booked via demo bookings or via a WIP in Point of Sale. To check this: Select CR...

Enhancement to remove the delivery date from the CRM vehicle record when a vehicle is privately sold. In CRM when a vehicle is sold by the dealer, the del...

Instructions on how to book a demonstrator vehicle via CRM or Showroom. There are 3 types of demo booking.  Type 1 - Now (Vehicles in the demo ...

Within CRM, you are able to add and store notes against any Customer, Vehicle or Company record which can then be displayed once the record is accessed. T...

If you want to remove a company record from the database, you can flag it for deletion and it will be permanently removed from the database at the end of t...

How to re-instate a CR< vehicle record marked for deletion CRM / My Desktop When searching for a registration number the record will be marked with a ...