Systime Support

Dealers can update Customer records can be updated using an XML file using the same method used by the Autoplay Interface.

Autoline can use the CS / AK / CRM / Autoplay Daemon to process and download XML files.

The files can be downloaded using a Generic File transfer record.

The Daemon then processes these records from the ../xfer/Autoplay folder.

If the
<CustomerRef> - Autoline Customer Number - if not sent a new record will be created (not an existing record updated)
<CustomerId> - 3rd party Customer Number - used to map to Autoline Customer Number (If a file arrived with no Autoline Customer Number but Autoline had already Processed a file with the 3rd Party Customer Number - we would know to update the existing Autoline Customer (created from earlier file) not create a new Customer.

Fields that can be updated using this method

Customer Names

Customer Phone Numbers
Customer Email
Customer Addresses
Customer Status
Customer NoMail

Customer Sensitive
Customer Phone Number TPS ticks
Customer Email TPS tick
Customer Gender

<?xml version="1.0" encoding="utf-8"?>

<Customers>

    <Customer>

        <CustomerRef>641163</CustomerRef>

        <CustomerLastName>Brad</CustomerLastName>

        <CustomerFirstName>Heath</CustomerFirstName>

        <CustomerStatus>N</CustomerStatus>

        <SalesPersonVMSID>kccbjh</SalesPersonVMSID>

        <CustomerNoMail>N</CustomerNoMail>

        <CustomerSensitive>Y</CustomerSensitive>

        <CustomerTPSOn1>Y</CustomerTPSOn1>

        <CustomerTPSOn2>Y</CustomerTPSOn2>

        <CustomerTPSOn3>N</CustomerTPSOn3>

        <CustomerTPSOn4>N</CustomerTPSOn4>

        <CustomerTPSOn5>N</CustomerTPSOn5>

        <CustomerAllEmailIO>I</CustomerAllEmailIO>

        <CustomerAllMailIO>?</CustomerAllMailIO>

        <CustomerAllHomepIO>I</CustomerAllHomepIO>

        <CustomerAllWorkpIO>O</CustomerAllWorkpIO>

        <CustomerAllMobIO>I</CustomerAllMobIO>

        <CustomerAllSMSIO>I</CustomerAllSMSIO>

        <CustomerSalesEmailIO>I</CustomerSalesEmailIO>

        <CustomerSalesMailIO>O</CustomerSalesMailIO>

        <CustomerSalesHomepIO>O</CustomerSalesHomepIO>

        <CustomerSalesWorkpIO>I</CustomerSalesWorkpIO>

        <CustomerSalesMobIO>I</CustomerSalesMobIO>

        <CustomerSalesSMSIO>I</CustomerSalesSMSIO>

        <CustomerAftersalesEmailIO>I</CustomerAftersalesEmailIO>

        <CustomerAftersalesMailIO>O</CustomerAftersalesMailIO>

        <CustomerAftersalesHomepIO>I</CustomerAftersalesHomepIO>

        <CustomerAftersalesWorkpIO>?</CustomerAftersalesWorkpIO>

        <CustomerAftersalesMobIO>I</CustomerAftersalesMobIO>

        <CustomerAftersalesSMSIO>I</CustomerAftersalesSMSIO>

    </Customer>

    <Customer_CC>

        <Customer_CC_Location>RTB</Customer_CC_Location>

        <Customer_CC_CostCentre>W</Customer_CC_CostCentre>

        <Customer_CC_Executive>kcc</Customer_CC_Executive>

        <Customer_CC_Letters>5</Customer_CC_Letters>

        <Customer_CC_TargetType>C</Customer_CC_TargetType>

    </Customer_CC>

    <Customer_CC>

        <Customer_CC_Location>AUD</Customer_CC_Location>

        <Customer_CC_CostCentre>W</Customer_CC_CostCentre>

        <Customer_CC_Executive>kccbjh</Customer_CC_Executive>

        <Customer_CC_Letters>3</Customer_CC_Letters>

        <Customer_CC_TargetType>R</Customer_CC_TargetType>

    </Customer_CC>

</Customers>

Example 2

<Customers>

<Customer>

<CustomerId>505703</CustomerId>

<CustomerRef />

<SalesPersonVMSID>n30s</SalesPersonVMSID>

<SalesPersonName>_HAM Unsorted Customer</SalesPersonName>

<CustomerLastUpdated></CustomerLastUpdated>

<CustomerName>Jake McDonald</CustomerName>

<CustomerTitle></CustomerTitle>

<CustomerFirstName>Jake</CustomerFirstName>

<CustomerMiddleName></CustomerMiddleName>

<CustomerLastName>McDonald</CustomerLastName>

<CustomerEmail>jmc@gmail.com</CustomerEmail>

<CustomerMobile>027 1111111</CustomerMobile>

<CustomerGender></CustomerGender>

<CustomerDateOfBirth>0000-00-00</CustomerDateOfBirth>

<CustomerUnitNo></CustomerUnitNo>

<CustomerStreet></CustomerStreet>

<CustomerSuburb></CustomerSuburb>

<CustomerCity></CustomerCity>

<CustomerPostCode></CustomerPostCode>

<CustomerPostalUnitNo></CustomerPostalUnitNo>

<CustomerPostalStreet></CustomerPostalStreet>

<CustomerPostalSuburb></CustomerPostalSuburb>

<CustomerPostalCity></CustomerPostalCity>

<CustomerPostalPostCode></CustomerPostalPostCode>

<CustomerLicenseNo></CustomerLicenseNo>

<CustomerLicenseVersion></CustomerLicenseVersion>

<CustomerLicenseExpiry>0000-00-00</CustomerLicenseExpiry>

<CustomerCompany></CustomerCompany>

</Customer>

</Customers>