BMW knows this interface as BMW SEM or MS Dynamics.


The product was originally BMW CARMEN


Creating users

MS/BM/CRM Menu/Enquiry Management Menu / Enquiry management

 

This opens the cockpit


Supervisor Menu

 

Edit parameters

Select Users

Select create / copy


Enter the new userID and select save.


The user performing this task must already exist.  Otherwise you will need to impersonate an existing user like kcc


Also a normal user must have #24 Show supervicor icons ticked to see the supervisor menu