Kia Service Recall Campaign (SAS-4418)
To process new Recall Campaign Files
1. Save the file in your local PC as .xls
2. Import the file. Go to MS/KM > Recall Campaign Menu > Import service recall file. Select the correct POS company.
Click Import. Select the file to import.
3. Convert the file by clicking the Convert button
A summary will display after Conversion is completed.
You can view the service recall campaign in MS/KM > Recall Campaign Menu > Campaign Maintenance. Select POS Company
Service Recall Campaign in POS
When a vehicle with outstanding recall is loaded on a WIP, a case file may appear for user's information.
A pop-up screen will appear prompting user to load the service recall on the WIP. Tick Load then click Load.
When the WIP is saved, the Campaign Status screen will pop-up.
The status of the campaign is updated automatically
When the WIP is invoiced, the status of the campaign also changed to Completed.
