What are the different claim status' in the BMW warranty register and what do they mean?
The warranty register initial screen is displayed as below:
This window displays claims at status “1-Raised” and “2-Defect coded”. The date range is a rolling 3-month period. However this can be changed in the set-up.
You can be more selective when viewing claims by using the filters. The Primary filters and the filters work in a similar way. You enter a value in one or more fields and then click the Refresh button. The form is then re-displayed containing only the claims that correspond to the values entered. To “take out” the filters click Reset then Refresh.
Status headings
1 - Raised
The warranty invoice has been raised but not defect coded.
2 - Defect Coded
The claim has been defect coded.
B - Batched
The claim is part of a batch of claims, which should have been transmitted to BMW.
P - Paid
The SBI (Credit note) has been entered/imported but not processed to the accounts.
R - Rejected
When you reject a claim it allows you to go back into the WIP. This will then stay rejected until the warranty invoice is completed.
X - Completed Off
The SBI has been processed to the accounts. Completed
A tick in the “A” column indicates that the claim has been amended.
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