How do I transfer contact history from one target record to another?

To transfer all contact history from one target to another you should:

  • Select CRM from the Master Menu
  • Select Reports & enquiries
  • Select Database cleansing
  • Select Transfer contact history



  • Enter the record number of the source target
  • Enter the record number of the destination target



All contact history will be transferred from one target to the other. This option could be used where there are duplicate records for the same customer.