With the I32 version of software case files appear in cash postings. This can be turned off if not required.
Case files hold information relevant to the customer such as outstanding contacts and notes.
This now appears when going into cash posting. Should you feel that this information is not needed in cash posting, this feature can be disabled. Please contact us on support and advise us.
Note: Disabling the case files in Sales ledger cash posting will not effect the case files from appearing in Point of sale or CRM , where this information may be more relevant to those departments.
