Set-up
Set-up Generic File Transfer in MS/RE (Done by an Autoline consultant). The GFT contains the FTP details of the file that will be imported.
Import and Conversion
The Recall Campaign file is imported directly from the FTP location as set in the GFT. There is a daily import that occurs in the Timed Operations that does the import and conversion automatically.
Below is the procedure if you need to run it manually.
Go to MS/RE > Service > Recall Campaigns Menu > Import service recall file. Select the POS company. Click Import
Once import is completed, click Convert. Click Yes to confirm.
Viewing the Campaign file
Go to MS/RE > Service > Recall Campaigns Menu > View OTS
You can amend a campaign record in the maintenance screen.
Using Recall Campaign in Point of Sale
When a vehicle with campaign is loaded in POS, a note is shown in the case file.
Tick load. Then click Load.
The Recall line will load on the WIP. Upon saving the WIP, user will be prompted to change the status of the campaign.
Changing the status of the campaign in POS changes the status of the campaign in MS Renault campaign file. It also updates the other fields such as company, wip and reg number.
When the WIP is invoiced, the system will prompt the user to update the status of the campaign. Set it to Completed.
